The agreement, in language you can read.

These terms are an agreement between Dysplay, of Milan, Italy, and whoever uses the product — the brand that holds an account, and the people it lets into the console.

A guest invited into a showroom is not party to this. They are a visitor in somebody else’s room, and the brand that invited them is responsible for what happens there.

Almost every account here starts with a conversation and an order form naming the rooms, the seats and the price. Where that document and this page disagree, that document is the one that counts.

Dysplay gives your team a virtual showroom: a room your brand controls, that you walk a client through live, or that a client can be sent into on their own. We build the first room with you, and after that you author and run them yourself.

We host the product; you install nothing. We keep improving it, which means the product will change under you. Anything we take away that you were relying on, we will tell you about first.

You are responsible for who you let into your console and for what they do there. Give each person their own sign-in rather than sharing one; a shared login is how an account keeps working for somebody who left. Tell us quickly if you think somebody has got in who should not have.

A showroom passcode is a courtesy lock on a room, not a vault. Treat what you put on the walls of a passcode-protected room as something a guest could pass on, because a guest can pass on anything you show them.

Your products, films, brochures, models, contracts and copy stay yours. Nothing about hosting them makes them ours. You give us the permission we need to store them, convert them where a format demands it, and show them to the people you invite — and that permission ends when you delete the material or close the account.

You are telling us, by putting it in a room, that you have the right to. That matters most for the things easiest to forget: a photographer’s images, a typeface’s licence, a model built by somebody else, a client’s logo on a slide.

We do not sell your material, and we do not show it to anyone but the people you invite. We look at it only when you ask us to help with something, or when we have to in order to fix a fault or answer a legal demand we cannot refuse.

We will not use it to train a model that serves anybody but you. If we ever want to use your material to improve something of ours, we will ask you first, in plain terms, and carry on without it if you would rather we did not — a licence to host your catalogue is not a licence to learn from it.

How your rooms perform is yours too. We turn it into reports for you; we do not sell it, and we do not pool it with other customers’ rooms and sell that.

• Break the law with it, or help somebody else to.
• Put material in a room that you do not have the right to show.
• Show a guest something illegal, or use a room to harass the person on the other side of it.
• Record a live visit without telling the people in it, where the law where they are requires you to.
• Try to reach another brand’s data, or parts of the product your account was not given.
• Resell access, or run somebody else’s showroom on your account without telling us.
• Point automated load at the product beyond what a working showroom needs.

If something here is broken and you are looking at it, tell us at support@dysplay.io rather than seeing how far it goes. We answer people who do.

When you show a client a room, you decide what they see and what gets recorded about the visit. That makes you responsible under data protection law for their information, and us responsible to you for handling it properly — which is the arrangement our privacy policy describes, and which a data processing agreement sets out in full when you need one.

Practically: tell your guests what a visit involves, honour it when one of them asks you to delete something, and ask us when you need our help to do it.

What you pay, how often, and what it includes are on your order form. Invoices are payable within the period it names. If an invoice goes unpaid we will chase it before we do anything else, and we will tell you in writing before we suspend a room — nobody should learn about a billing problem from a client staring at a closed door.

Prices can change at renewal, never mid-term, and we will give you at least 30 days’ notice before a renewal at a new price so that you can decide.

We will run the product with reasonable skill and care, keep it available, and tell you when something is wrong. Planned work that takes a room offline gets notice; unplanned trouble gets a fast, honest answer.

What we cannot promise is a product that never fails. Live video depends on your network and your client’s, on a browser we did not write, and on services we do not run. Beyond running it properly, the product is provided as it is, without the implied warranties the law lets us exclude.

Where a feature is marked as a preview or a trial, it is there for you to try and may change or disappear. Do not build a quarter’s selling around one without asking us first.

Neither of us is liable to the other for lost profits, lost business, lost data, or indirect damage. Whatever either of us owes the other under this agreement is capped at what you paid us in the twelve months before the thing that caused it.

That cap does not cover the things a cap should never cover: death or personal injury caused by negligence, fraud, or anything the law says cannot be limited.

You can stop at the end of your term by telling us before it renews. We can stop for the same reason, on the same notice. Either of us can end it sooner if the other breaks the agreement seriously and does not put it right within 30 days of being asked.

We can suspend an account immediately if leaving it running would break the law or put other customers at risk. That is a fire alarm rather than a negotiating tactic, and we will tell you why the moment we pull it.

When it ends, we will give you a reasonable window to take your material out and help you do it. We then begin removing it from the live service and let any limited recovery and backup period run its course, unless the law requires us to keep something or you ask us to hold it longer.

Italian law governs this agreement, and the courts of Milan hear anything that cannot be settled between us. If a court strikes out part of this, the rest stands.

You cannot hand this agreement to somebody else without asking us; we can hand it on if the business is sold, and we will tell you if that happens.

We may change these terms. If a change matters to you we will give you at least 30 days’ notice by email before it takes effect, and if you do not want to accept it you can end the agreement at that point without penalty. They last changed on 27 September 2026.

Anything about this page, an account, an invoice, or a request under the privacy policy: support@dysplay.io. A person reads it.